Refund/Return Policy

15 Days Easy Return Policy:

We want to ensure satisfactory customer experience that’s why our return policy is set for 15 days of delivery. You can return within 30 days of delivery for a full Refund or Exchange.

Refund Policy:

Once we have received and inspected your return (usually within 72 hours of receipt), The refund, it will be issued within 3 to 7 business days and you will receive an email confirmation that your return is completed. But make sure your sales tax can’t refund its fixed price (6$)  Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on your payment method

Return Instructions

If you wish to return an item to USArtisticLeather.com, please follow the instructions below within 15 days of delivery.

Pack the item(s) securely in the original product packaging. All ordered and complimentary items must be returned in good condition along with the packing slip. In case of shoe returns, the item should be unworn, unwrinkled, and undamaged. In case the item(s) is received in damaged condition, please contact the customer support.

Returns Address:

3595 cattle drive SACRAMENTO CA 95834 US

California 91331

USA

Cancellation of the orders:

The request for cancellation of your order should be made within 12 hours and if the cancellation will be made within 24 hours so we will refund the whole amount in buyer’s respective account, But make sure your sales tax can’t refund its fixed price (6$)

if a customer still wishes to cancel the order so the following conditions will apply:

Cancellation of the Order after 12 hours will result in a direct deduction of 20% from your paid amount.
Cancellation of the order within 3 days before shipping will result in a direct deduction of 40% from the paid amount.
No cancellation will be entertained after 3 days of confirmation.

Custom Duties:

We ship the jacket free of cost and declare as a gift to our valued customer so that they cannot pay any taxes, but still, every country has its own customs policies so these will be bear by the buyer

Rules:

Kindly note that returned things MUST be unused, in unique condition/bundling they were gotten in and with all the labels and names joined.

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