30 Days Easy Return Policy:
We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return within 30 days of delivery for a full Refund or Exchange.
Refund Policy:
Once we have received and inspected your return (usually within 72 hours of receipt), The refund, it will be issued within 3 to 5 business days and you will receive an email confirmation that your return is completed. But make sure your sales tax can’t refund its fixed price (6$) Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on your payment method
Return Instructions
If you wish to return an item to USArtisticLeather.com, please follow the instructions below within 30 days of delivery.
Pack the item(s) securely in the original product packaging. All ordered and complimentary items must be returned in good condition along with the packing slip. In case of shoe returns, the item should be unworn, unwrinkled, and undamaged. In case the item(s) is received in damaged condition, please contact the customer support.
Returns Address:
3595 CATTLE DR SACRAMENTO CA 95834 USA
Cancellation of the orders:
We understand that sometimes you may change your mind. If you need to cancel an order, the following conditions apply:
Within 12 hours: Full refund (minus $6 sales tax fee).
Within 24 hours: Full refund (minus $6 sales tax fee).
After 12 hours: 20% of the order amount will be deducted.
Within 3 days before shipping: 40% of the order amount will be deducted.
After 3 days of confirmation: No cancellations will be accepted.
Custom Duties:
We ship your orders free of cost and declare them as “gifts” to help reduce the chance of customs charges.
However, customs policies vary by country, and any duties, taxes, or import fees are the responsibility of the buyer.
Rules:
Returned items must be unused and in their original condition (with all tags, labels, and packaging).
- Items that appear worn, washed, altered, or damaged will not be eligible for return/refund.
- We reserve the right to refuse returns that do not meet our policy standard
Connect With Us
We’re always here for you. Whether you’re looking for the perfect jacket, have questions about sizing, or just want to know more about our products — our team is ready to help.
Email: [email protected]
